India’s GCCs are Changing the Game for Global Retail Industry
GCCs have emerged as strategic levers for retail organizations to drive efficiency, optimize costs and scale operations.
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Arpit has over 20 years of professional experience working through different stages of global business transformation programs across industries and countries. At EY, his current focus is on helping global Retail, CPG and Pharma companies set up green-field GCCs, helping the existing GCCs go up the maturity curve of value creation and help them drive global transformation by incubating niche skill COEs.